Why am I not getting a dose, and my mode is vibrating twice?Updated 3 months ago
A double vibration means that your mode is not making a connection with the cartridge. Although mode is compatible with most cartridges on the market, some designs do not work with the Quick-Snap Connector in the mode. For more information on compatible cartridges, please visit our compatibility page: https://mode.co/pages/compatibility
Please email us at [email protected] and we'll be happy to troubleshoot with you and help you find compatible cartridges in your area.